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Signs and in particular Braille and embossed signs need to meet as many of the needs of as many people as possible. There are 20,000 people in the UK who can read Braille and an estimated 200,000 people who can read embossed signs. In addition, over 2,000,000 people have severely restricted vision affecting day to day activities.

Good signage will significantly improve how a large percentage of people gain equal access to products and services.

Sign Location

0.1 Avoid placing signs at points in reception areas if they will be regularly obscured by deliveries and ensure that external signs do not become partially covered by plants or trees in leaf.

 

0.2 Avoid signs becoming an obstruction. Suspended and wall mounted signs should be located at an adequate height to avoid obstruction, but care must be taken not to place them too far above a person's sightline.

0.3 Assess whether a sign will be read from a distance and ensure the sign is of adequate height and size.

0.4 Room identification signs should ideally be located at eye level (1500mm), on the wall immediately adjacent to the latch side of the door. Tactile signs specifically for visually impaired wheelchair users should be located 900 mm from the floor.

0.5 Information is easier to understand if grouped together alphabetically, by floor, or by department.

0.6 Avoid abbreviations which can be particularly confusing for people with a visual impairment.

0.7 Too many messages on a sign should be avoided. A hierarchical system may be used, with a further breakdown of information provided as people progress along a route to a destination. Several small groups of messages are easier to read than one large list and avoid random groupings of information

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